The Rise Of Social Commerce
Social media almost every day become sophisticated, coupled with the Corona Virus Pandemic, a lot more people are now glued to their phones than ever before. People learn, get entertained, do business, and connect with people on the internet now often. Lagos, the epicenter of the disease is now forced to operate in market days. Though the way we live life has changed a lot but basic human needs have really not changed. Human still needs food, clothing, shelter, communication, etc. People who really don’t fancy buying or receiving services online are gradually embracing it because it’s like an order of the day now. The big question, is your business discoverable on the Internet? If your answer is NO or still observing it, then you are leaving a lot of money on the table, We recommend you take a look at this http://netwalkers.com.ng/blog/6-reasons-why-you-need-to-take-your-business-online/, and maybe when you realize this, a lot of your competitors are far ahead of you. Buying products or services through social media commonly known as social commerce is of the increase. The sheer amount of time spent by people, especially younger generations, on social media apps has positioned social commerce as the indisputable market breakout trend for e-commerce in the coming years. There is mounting pressure on businesses to re strategies their marketing plans across devices and applications.
A new generation of tools for social commerce
In an effort to respond to the effects of COVID 19 pandemic to small and medium scale businesses, We have introduced a solution your business can adapt quickly today. Its simple, affordable high return on investment and optimized to increase sales, drive business awareness, and connect to old customers or future customers till your business gets a purchase or at least referral.
Our Social Commerce Road Map
1. Planning & Strategy
We first analyze what your business is doing and what other competitors are doing. We try to find a trend in your industry because We understand every business is unique. We brainstorm and develop a go-to-market winning strategy.
2. Build Your Business Online
Your business gets a unique look online. In the noisy internet sphere, your business needs to have a unique look and feel. These include logo, font color, mantra, tone of language, register your business to transact business and receive payment online, etc.
3. Categorize your product or services
We understand your business might be selling different products or services, We help you group them so that it will be easier for customers to find what they are looking for and also help you discover high demand product or services.
4. Setup Up Your Shop Online
Your offline shop will now go online. Customers can see all of your products and service, read about them, make a purchase, make payment while you handle rest from your phone or laptop.
- Sell one product beautifully
- Upload images, GIFs and videos
- Customize URL
- Collect shipping fees automatically
- Collect delivery address and notes
- Use your brand colors
- Redirect customers after payment
- Manage incoming orders on web and mobile
- Push notifications for new orders
- Update order fulfillment status
- Process refunds to customers
- Update shipping information
- Search and filter orders
- Simple, powerful inventory management
- Upload unlimited products
- Filter by price and units sold
- Archive old products
- View sales summary
- Collect payments without creating a product
- Collect one-time payments
- Subscribe customers to a plan
- Send a payment request
- Send an invoice to a customer
5. Find Your Old Customer
Your past customers are a huge asset to your business, especially in times like this when leads may be hard to come by. It’s more important than ever to maintain a strong relationship with your past and existing clients so they stay loyal to your business. According to the 80/20 rule; 20% of customers make up for 80% sales. Social media is so intuitive ever than before now to market to existing customers till you get a referral. It is smart enough to look for your customers when handed data like name, email, or phone number.
6. Reach Out To New People
We help your business reach new people every day through beautifully designed and structured. The more you reach new people, the more likely you are to meet hungry to buy the customers.
7. Measure and Remarket
Your marketing journey is not complete until you have measured how well you have done and tweaked it till it optimum performs.
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We are Netwalkers NG, Lagos based I.T agency. We help business with intelligent business solutions like web design/development and digital marketing