10 Effective Hospital Improvement ideas you should adopt today
While refocusing on excellence in care is essential today, it is also essential to improve processes for better administrative management in the health sector, this is a must-do for all healthcare establishments, to increase the rate of quality output and serve the patients better.
Here are 10 proven ways you can improve the standard of your hospital generally;
Positive pharmaceutical procedures
Hospital pharmacies are very busy departments that need to be responsive. By placing technology at the heart of pharmaceutical processes, it is possible to save valuable time.
Having the patients’ prescriptions sent to the pharmacy electronically, while prescription labels can be printed and attached to medications, showing precise patient and dosage information. Printed labels eliminate the risk of confusing handwritten information and provide a more secure solution.
Improving Care Protocols
The patients you treat may be different, so are the diseases and emergencies you attend to, attending to different ailments and situations the same way will be fatal, staff and doctors should personalize care protocols.
Adopting a different approach to attending to the different patients would decrease the rate of health complications from the healthcare’s end and increase healthcare output.
Rewards
Rewards are effective, when an employee sees that a fellow employee is being rewarded for an effective output, he feels motivated to work harder and perform better.
This further improves organizational values, enhances team efforts, and motivates certain behaviors amongst members of staff.
When certain employees are having good output consistently, make an example of them.
Fast and Efficient admission
Digital processes can bring more serenity in terms of organization, healthcare establishments can implement using software that automatically stores and updates the patient database.
This helps hasten the operations within the healthcare system and avoid keeping patients in the waiting for too long, furthermore, keeping patients that require immediate attention in the waiting room for too long might be fatal.
Form Partnerships
Forming partnerships allow for the sharing of skills, knowledge, and experience which helps increase medical outputs, being exposed to new ideas to broaden the reach of healthcare.
To form partnerships, you should look at health care’s with which you share similar goals and form an alliance to grow on each other. Another major reason why partnering with other healthcare firms is important is because you can rely on them during times you’re facing hardships in your own healthcare, a common hardship for almost all businesses is running out of cash.
Monitoring patient satisfaction
Patients’ satisfaction with the health services provided will be one of the standards that hospitals and clinics will have to meet, Patients should be allowed various opportunities to express their satisfaction or comments on the care and services provided. Doing this allows you as a healthcare provider to recognize where you’re lacking in delivering your services.
You can do this by requesting feedback after you’re done attending to a patient or through surveys, this also allows your patients to recognize that you truly care about delivering adequate service.
Implementation of Clinical practice Guidelines
It has been proven that applying medical practice guidelines reduces variability in processes and increases the probability of success in patients care processes. The challenge is not having the clinical guidelines, the challenge is to apply them.
Clear definition of responsibilities for effective delivery of service
Recruitment of personnel with the appropriate skills, internal development programs to aid improvement of employees to further increase output. The importance of a clear definition of responsibilities within healthcare can’t be stressed enough, health workers need to be clear and understand what, where, when, and how they are to carry out duties.
Helping non-english speakers
It is almost impossible not to have non-English speaking patients, iconography cards with easily understandable information should be placed at specific locations to ease movement and better communicate with patients.
Reduce wait times to minimum
A little wait is understandable, but keeping patients waiting for too long will begin to frustrate them as they feel you’re taking too long to respond to their needs. Remember that communication is key. If you know you’re running a bit behind, make sure the staff tells patients how long they can expect to wait, Patients appreciate keeping them up to date rather than waiting too long for unknown reasons.
This article was published by Netwalkers.com.ng/blog, a software developing company focused on developing solutions for the hospitality & health care industries. We also support businesses with e-commerce solutions, our goal is to support innovative small & medium scale business in Nigeria with intelligent business without putting a hole in their pocket.